Complimentary 30-minute medical reviews are offered based on Carte physician availability a few times each month.
Information given may include a specialist to see and what questions to be sure to ask, the most high-yield change to make to impact your symptoms, or a test to consider.
We strive to give every patient a concrete, useful action they can enact in 24 hours – whether you choose to work with Carte Medical or not.
Who needs Carte’s unique model of care
- You have symptoms that have never been fully understood
- You’re getting conflicting, vague or obviously inaccurate advice
- You suspect there may be a better expert or treatment than what you were offered
- Your care has become too complex for any single doctor to manage, and you’re tired of carrying the burden of coordinating between specialists who don’t speak to one another
- You're concerned about your health right now and there's no one making progress getting you answers
- You want a plan informed by your biology and priorities, not generic longevity or wellness tropes
- You want decisions guided solely by what’s best for you, without the conflicts, constraints, and shortcuts baked into traditional care
- You’re ready for a team that sees the whole picture, not isolated symptoms or single-visit snapshots
The Process
1. We review your case
You share your medical records, lab results, tracking data, or any other information that you want to share with us and we will conduct a brief review ahead of the call.
On the call, we physicians will ask any follow-up questions we have. Our goal is to uncover what’s been done thus far, and what answers that did and didn’t give you.
Our expertise is in figuring out what’s been getting in the way of the best health outcome so far, and getting to work on how that missing piece can be delivered to you.
2. We determine what we can do for you that hasn't already been done
By the time they come to us, a lot of people have already asked their friends who to see and have even seen a number of doctors.
We find the best expertise for your scenario, schedule appointments for you promptly, and talk personally to the experts involved to make sure context on your situation isn’t lost.
Our goal is to bring expertise to bear that you haven’t accessed yet, and to accelerate the pace at which discoveries and decisions are made. There is often a series of steps involved, from testing, to insurance calls, to trials of treatments, and so on.
Friction in getting steps started and results acted upon can delay timelines exponentially. Carte holds everyone accountable to keep momentum strong.
3. We find out what success is for you
n-of-1 medicine, Carte’s specialty, is concierge medicine made personal and actionable.
That means we combine the latest medical knowledge on your condition with day-to-day tactical support that gets things done. To know what we need to know, we may go over topics no doctor has asked you about before.
That’s because our objective is different: it’s not just to diagnose what’s wrong but to figure out how to fix it in the way that works best for you.
We’ll have an honest discussion about what’s possible with your condition, what the tradeoffs are, and what we do and don’t know yet. Most importantly, we’ll learn what your priorities and non-negotiables are.
Knowing what’s important to you is essential to making you healthy in the ways that you want.
What important parts of your life are being held back by your symptoms?
- Do you want to travel worry-free again without worrying about health flares?
- Can you not eat what you want, or wear what you feel best in?
- Is it important to carry bags and manage by yourself?
- Are you wishing you could keep up with kids at the playground?
- Do you need to know what works when pain or aches or flares happen so you can stick with your plans, without surgery?
We pinpoint the simple things that can make a big impact, like us driving you to a medical equipment store, ordering blood draws to come to your home, or bringing a personal chef in to help for a few weeks. We’ll find the little steps that can be the difference between reaching your highest goals and never getting started.
4. Your next step, with or without us
Given what we’ve learned about you and your symptoms and goals so far, we’ll work with you to develop a plan of what to do next. We want you to spend your time, money, and emotional energy wisely to have the biggest impact on your health with the least disruption to your life.
If you decide to do it on your own, you’ll leave the call knowing, for example, what kind of specialists you should see, what you should ask them, how you should choose which individual specialist within that field to talk to, or what changes to ask your regular doctor about.
If we have a specific doctor in mind you should see, we’ll share their name and contact info with you as well.
If you decide to work with us, we will start full force on executing the plan we shared. This may mean doing exhaustive research on your unique case. It may mean tapping our network of 800+ clinics and facilities to find the right experts for you to see next. It may mean making some phone calls to the doctors you’ve seen already to gather additional data.
Regardless of how we go about it, if you decide Carte should take on your case, we’ll be accountable to you to get answers and results.
Through it all, we’ll be accessible 24/7 as your personal health concierge, coach, and partner, to answer your questions, troubleshoot problems that come up along the way, and address new concerns.
As long as we work together, we keep building and helping you implement a personal health strategy that works for you, not just for the average patient.
